About Allied Orbit

We’re intentionally senior, hands-on, and selective.

We diagnose first. We recommend. You decide.

‍Allied Orbit is a diagnostic-led Healthcare Operational Advisory helping practices across Australia and New Zealand gain clarity and confidence before committing to change.

2015

Founded by experienced healthcare and business professionals across ANZ

Senior

No junior hand-offs. Clients work directly with experienced advisors during the audit and implementation phases.

Selective

Close attention and genuine accountability are only possible at the right scale.

Why We Exist

Healthcare leaders are navigating a market saturated with noise.

Healthcare leaders are managing increasing operational strain; staff pressure, workflow inefficiency, and fragmented systems. Yet most are so absorbed in day-to-day pressures without the headspace to step back and diagnose what is truly driving the friction and strategic operational decisions. At the same time, they are being flooded with AI tools and quick-fix promises often sold before the underlying problem has been properly understood.
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We built Allied Orbit to reduce the burden on your team.

Rather than leading with a tool, platform, or pre-packaged solution, we begin with diagnosis — so you can clearly see where friction exists, what it is costing, and what the optimal path forward looks like.

Before major decisions are made.

We help practices understand what should stay in-house, what should be redesigned, and what can be improved through Human-in-the-Loop AI and remote staffing — before committing to any solution.

We built Allied Orbit to reduce the burden on your team.

Before major decisions are made.

We help practices understand what should stay in-house, what should be redesigned, and what can be improved through Human-in-the-Loop AI and remote staffing — before committing to any solution.

Apply for a Friction Triage

Our Story

From operational pressure to a better way of working.

Allied Orbit was founded in 2015 by experienced business and healthcare professionals from Australia and New Zealand who saw both the operational pressure facing healthcare organisations and the human toll it was taking on the people inside them. From the beginning, our goal was not simply to provide support, but to help healthcare organisations build more sustainable ways of working — while also creating meaningful opportunities for skilled professionals.
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Allied Orbit — About Allied Orbit & Principles

The Framework Core

Our insights shaped the Allied Orbit model: diagnose first, then define the right path forward.

Today, we operate as a senior, hands-on team supported by broader specialist capability. This gives clients direct access to experienced people, close attention, and practical guidance — without layers of hand-off or one-size-fits-all recommendations.

We work alongside healthcare leaders to bring clarity to operational decisions, relieve pressure on teams, and help build more sustainable, future-ready ways of working across workforce, workflow, and AI within a Human-AI blended workforce framework.

Diagnose before you decide

Better decisions start with a clear understanding of what is really happening across operations, capacity, and the bottom line.

Use AI to augment, not replace

We use AI to reduce avoidable burden while protecting the judgement, empathy, and human connection that healthcare depends on. Sequence before speed — we establish the operational foundation before any technology is introduced. AI deployed on weak processes amplifies inefficiency, not performance.

Governance is non-negotiable

Any use of AI, automation, remote support, or redesigned workflows must sit within clear oversight, privacy, security, and accountability.

Advice without accountability is not enough

We do not simply recommend and step back. Where we support implementation, we take responsibility for outcomes — not just the plan.

Allied Orbit — About Allied Orbit & Principles

The Framework Core

Our insights shaped the Allied Orbit model: diagnose first, then define the right path forward.

Diagnose before you decide

Better decisions start with a clear understanding of what is really happening across operations, capacity, and the bottom line.

Use AI to augment, not replace

We use AI to reduce avoidable burden while protecting the judgement, empathy, and human connection that healthcare depends on.

Governance is non-negotiable

Any use of AI, automation, remote support, or redesigned workflows must sit within clear oversight, privacy, security, and accountability.

Advice without accountability is not enough

We do not simply recommend and step back. Where we support implementation, we take responsibility for outcomes — not just the plan.

Apply for a Friction Triage

Our Mission

To help healthcare organisations reduce avoidable operational friction and build more effective, sustainable ways of working.

We believe better operations create better outcomes — for organisations, for the people delivering care, and for the patients they serve.
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Apply for a Friction Triage

Meet Our Team

Deliberately senior-led.

Every Allied Orbit engagement is guided by experienced advisors who have operated at the coalface of healthcare and business. We know what 'good' looks like.
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Allied Orbit — Meet Our Team

Eliza Gilbertson

Strategic & Human‑AI Advisor

Eliza leads Allied Orbit’s diagnostic methodology and Human‑AI frameworks. She brings 20+ years of operational, financial, and client‑service leadership across New Zealand, Australia, and the UK, underpinned by a Medical Health Science degree and postgraduate finance study. She has designed and governed secure, scalable human and digital workforce solutions for 70+ healthcare clinics across APAC, advising practice leaders on how to reclaim capacity and improve profitability — without compromising clinical quality or accountability.

Carol Gilbertson

Financial Systems & Compliance Advisor

Carol oversees Allied Orbit’s financial systems, compliance, and reporting. A Chartered Accountant, she has led financial and IT departments — including at Geneva Healthcare, one of New Zealand’s largest healthcare providers, and at Auckland City Council. Her work ensures Allied Orbit operates on a commercially sound, compliant foundation.

Leila Glover

Client Success & Human‑AI Operations Specialist

Leila coordinates workflow mapping, process documentation, and the integration of Human‑AI systems for clients. As the primary contact for client success, she translates complex operational requirements into clear, actionable plans — so HITL solutions embed smoothly, teams adopt quickly, and outcomes are measurable.

James Magdenala

Capability, AI & Cybersecurity Lead

James brings senior AI delivery and cybersecurity discipline to Allied Orbit’s Human‑AI and remote workforce architectures. His background includes serving as Head of AI at KPMG and leading cybersecurity functions for major financial institutions, backed by certifications in ISSO, Penetration Testing, and Ethical Hacking. He ensures Allied Orbit’s systems are secure, governed, and commercially effective — built to the standards healthcare practices expect, without the overhead of enterprise complexity.

Yancy Miguel

IT Operations & Security Lead

Yancy manages the secure, distributed IT backbone that supports Allied Orbit’s internal workforce and client rollouts. He specialises in workstation hardening and provisioning, identity and access management, endpoint detection and response, secure remote access architecture, VoIP and unified communications, SaaS administration, and the deployment and support of AI productivity tools. His work keeps Allied Orbit’s operations compliant, resilient, and uninterrupted.

Behind The Senior Team

Globally Sourced Specialist Capability

By maintaining direct management over our teams in the Philippines, South Africa, India, New Zealand and Australia, we deliver quality operational execution at a cost point that makes genuine improvement accessible for independent practices.

Australia New Zealand Philippines South Africa India Directly Managed

Get Started

The first step costs nothing.

Most healthcare leaders know they need to change, but lack the headspace to begin. That is exactly what the Operational Friction Triage is for.

Operational Friction Triage

A 15-minute online assessment to surface friction, prioritise the fix, and quantify the capacity you’ll recover.

Apply Now Complimentary

Advisory Conversation

Book a 30-minute call. We will listen and provide an honest view on how we can help.

Free 30 Minutes

60-Day Relief Sprint

"I know where it hurts, fix it." A 60-day build and implementation to fix your highest priority friction point.

From $6,900/month 60 Days