Smiling healthcare virtual receptionist using AI-enhanced tools to streamline front desk operations, supporting clinic administration and billing services.

Transform Your Busy Front Desk Into a High-End Concierge

Cut Costs. Reduce Stress.

Build a Healthier Clinic.

Reduce staff stress and boost profits with virtual administration, specialists, and AI-powered support — We’ll take care of your back office burdens so you can focus on patient care.

Talk to an Expert

Our Staff Guarantee

Administration
Billings
Remote Reception
Treatment Coordinators
Medical Document Managers
Human-AI Live Chat

Is Your Clinic a Mess, and You Are Sick of It?

Inefficient processes not only increase staff workload but also negatively impact the patient experience. Allied Orbit optimises operational efficiency, easing your team’s workload, and enabling your clinic to deliver consistently high-quality patient care

Are High Overheads Affecting Your Financial Health?

Rising operational costs and escalating staffing expenses continue to place significant financial pressure on aesthetic clinics. With Allied Orbit, you can enhance your profitability by dramatically lowering your overheads and eliminating ongoing recruitment and retraining costs.

Explore Solutions

Remote Teams in Aesthetics: Handling Admin, Treatment Coordination & More!

Beyond providing skilled professionals, with us you gain a strategic partner delivering the complete infrastructure essential for your remote workforce strategy's long-term success. We design, build, recruit and manage your remote team with our Staff Continuity Guarantee - no more recruitment or retraining costs.

Virtual

Administration & Billing

Delegate time-consuming, repetitive tasks to free up your on-site team, allowing them to focus on higher-value activities and patient care.

Digital document and patient record management
Appointment scheduling and recalls
Billing and account reconciliation
Integrating into your clinic management software (ie. Zenoti)
Identifying and resolving billing errors
Insurance claims processing
Accounts and bookkeeping
General clerical tasks

Remote

Reception

Reduce call volume and simplify patient communication, allowing your on-site team to focus on work backlogs and dedicating more time to delivering outstanding direct patient care.

Handling inbound calls
Appointment and recall management
Multi-channel patient communication
Email management
Human-AI website assistant
Help desk and technical support

Treatment

Coordinators

Boost patient treatment and care, maximising capacity to handle more patients and improving patient satisfaction, driving revenue growth.

Enquiry management
Appointment and recall management
Contacting various lists including expiring plan courtesy calls, cancellations, new treatment reminders
Client treatment and care management and communications
Managing accounts and appointments
Handling emails and enquires on treatments

Human-AI

24/7 Live Chat

Capture the attention of 97% of visitors with your 24/7 personalised AI website assistant, supported by a human, turning your website visitors into happy patients.

Expert online enquiry management
Provide comprehensive service information immediately
Appointment and account assistance
Guidance to resources & FAQs
Gain valuable insights for continuous improvement
According to a Harvard Business report, Live Chat leads to a 25% to 95% increase in revenue. *Source: Magellan Solutions

Take a Closer Look

Never Recruit for a Role Again

Staff turnover is a costly problem. Our Staff Continuity Guarantee means if any of your remote staff leave, it's our problem, at no additional cost to you.

Partner with us

When a remote staff member leaves, we handle recruiting and retraining their replacement - saving you time and effort. Forget about spending valuable time and resources on staff turnover.

Effortless Staff Replacement

From day one, we work closely with you to create tailored training materials, ensuring smooth replacements and seamless team growth for each role. We streamline your HR processes, lifting the staff turnover burden off your practice.

30%

Starters Leave in 90 Days

20%

Average Annual Staff Turnover

75%

Cost of Salary to Replace Staff

90%

Turnover Costs Saved with Us

All Benefits

Instant Support at Your Fingertips

Allied Orbit is committed to building long-term relationships with our clients. Discover how human-AI hybrid solutions drives substantial cost savings and takes the pressure off your in-house team. Have questions? Simply tap the button to chat with our AI assistant and discover how we can help!