Transform Your Busy Front Desk Into a High End Concierge Experience.

Your off-site team can do (almost) anything your in-house employees do.

Is Your Aesthetic Clinic Overwhelmed? Boost Performance with Remote Support

Maximise your clinic's potential with our specialised remote teams. By merging advanced technology and expert human skills, we enhance patient care and optimise operational efficiency. Your off-site team can do (almost) anything your clinic team do, providing seamless support and expertise. 

Key Roles and Tasks for Your Virtual Team

  • Administration & Billing

    • Digital document management

    • Appointment scheduling and recalls

    • Integrating into your industry specific software (i.e Zenoti)

    • Billing and account reconciliation

    • Insurance claims processing

    • Accounts and bookkeeping

  • Reception

    • Inbound call handling

    • AI-human integrated live chat

    • Patient bookings and recalls

    • Email management

    • AI-powered virtual assistants

    • Multichannel patient communication

    • Help desk and technical support

  • Patient Coordintor

    • Enquiry management

    • Appointment and recall management

    • Record preparation

    • Referral management

    • Care plan management

Learn More
 

Never recruit for a role again.

Once we’re engaged, recruitment and training become our responsibility. This means if staff leave, it’s not your problem – it’s ours. We’ll ensure you have staff continuity, and that the quality of output never drops. ​