Digital scan of dental anatomy displayed on screen, representing virtual support for dental administration, billing, reception, monitoring, and treatment coordination.

Focus on Care. Not Paperwork.

Build a Healthier Veterinary Practice.

Reduce staff stress and boost profits with Human-AI and remote staffing solutions. We’ll take care of your office burdens so you can focus on exceptional animal care.

Talk to an Expert

Our Staff Guarantee

Administration
Billings
Reception
Care Coordinators
Transcription

Redesign Your Operations

With Allied Orbit, you gain a strategic transformation partner delivering the complete system essential to your success.

Human-Al

Administration & Billing

Delegate time-consuming, repetitive tasks to free up your on-site team, allowing them to focus on higher-value activities and patient care.

Digital document management
Appointment scheduling and recalls
Billing and account reconciliation
Identifying and resolving billing errors
Insurance claims processing
Accounts and bookkeeping
General clerical tasks

AI Voice

Reception

Reduce call volume and simplify patient communication, allowing your on-site team to focus on work backlogs and dedicating more time to delivering outstanding direct animal care.

Handling inbound calls
Appointment management. Filling gaps, confirmations, cancelling, and re-scheduling
Multi-channel patient communication
Email management
Human-AI website live chat
Help desk and technical support

Human-AI Care

Coordinators

Boost treatment and care, maximising capacity to handle more patients and improving patient satisfaction, driving revenue growth.

Handling enquiries on treatments
Record preparation
Treatment management and communications
Managing accounts and appointments
Care plan monitoring

Human-AI

24/7 Live Chat

Capture the attention of 97% of visitors with your 24/7 personalised AI website assistant, supported by a human, turning your website visitors into happy patients.

Expert online enquiry management
Provide comprehensive service information immediately
Appointment and account assistance
Guidance to resources & FAQs
Gain valuable insights for continuous improvement
According to a Harvard Business report, Live Chat leads to a 25% to 95% increase in revenue. *Source: Magellan Solutions

Veterinary

Transcription

Partnering with the world's market-leading transcription software provider, we deliver a real-time intuitive, secure and intelligent transcription solution.

Upload dictations immediately through our mobile phone app
AI-human integrated solution
Delivery directly to your practice management software
Australian and New Zealand based editors to ensure the highest accuracy levels
Priced on a per-line or hourly rate basis depending on the most optimal solution for your practice

Talk to an Expert

Never Recruit for a Role Again

Partner with us

Forget about spending valuable time and resources on staff turnover. We handle all HITL AI Operator and remote staff replacements - saving you time and effort.

Effortless Continuity

From day one, we work closely with you to create tailored resources, ensuring successful AI training and smooth replacements for each role and workflow.

30%

Starters Leave in 90 Days

20%

Average Annual Staff Turnover

75%

Cost of Salary to Replace Staff

90%

Turnover Costs Saved with Us

All Benefits

Your Practice Isn't Cookie‑Cutter
‍Neither Are Our Solutions

Deep Understanding, Not Generic Assumptions

Generic AI tools don't adapt to the complexities of your operations, processes and clinicians preferences. We do - saving you time and effort.

Bespoke Solutions for Your Unique Practice

We build long‑term partnerships by deeply understanding your workflows and operational complexities — then design solutions that fit your unique reality.

Partnership‑First Approach That Delivers Results

Our partnership‑first approach combines comprehensive process mapping, customised builds, and iterative optimisation to deliver results that shiny, off‑the‑shelf solutions will never match.

Complete Practice Transformation, Not Point Solutions

We're not a one-trick pony. Allied Orbit can help transform every facet of your operations — front desk to back office, clinical care to patient experience.