Digital scan of dental anatomy displayed on screen, representing virtual support for dental administration, billing, reception, monitoring, and treatment coordination.

Focus on Care. Not Paperwork.

Build a Healthier Veterinary Practice.

Reduce staff stress and boost profits with virtual administration, specialists, and AI-powered support — We’ll take care of your back office burdens so you can focus on exceptional animal care.

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Our Staff Guarantee

Administration
Billings
Remote Reception
Care Coordinators
Human-AI Live Chat
Medical Transcription

Is Your Practice a Mess, and Are You Sick of It?

Inefficient processes not only increase staff workload but also negatively impact the patient experience. Allied Orbit optimises operational efficiency, easing your team’s workload, and enabling your practice to deliver consistently high-quality patient care

Are High Overheads Affecting Your Financial Health?

Rising operational costs and escalating staffing expenses continue to place significant financial pressure on healthcare practices. With Allied Orbit, you can enhance your profitability by dramatically lowering your overheads and eliminating ongoing recruitment and retraining costs.

Explore Solutions

Remote Teams in Animal Care: Handling Admin, Reception & More!

Beyond providing skilled professionals, with us you gain a strategic partner delivering the complete infrastructure essential for your remote workforce strategy for long-term success. We design, build, recruit and manage your remote team with our Staff Continuity Guarantee - no more recruitment or retraining costs.

Virtual

Administration & Billing

Delegate time-consuming, repetitive tasks to free up your on-site team, allowing them to focus on higher-value activities and patient care.

Digital document management
Appointment scheduling and recalls
Billing and account reconciliation
Identifying and resolving billing errors
Insurance claims processing
Accounts and bookkeeping
General clerical tasks

Remote

Reception

Reduce call volume and simplify patient communication, allowing your on-site team to focus on work backlogs and dedicating more time to delivering outstanding direct patient care.

Handling inbound calls
Appointment management. Filling gaps, confirmations, cancelling, and re-scheduling
Multi-channel patient communication
Email management
Human-AI website live chat
Help desk and technical support

Care

Coordinators

Boost treatment and care, maximising capacity to handle more patients and improving patient satisfaction, driving revenue growth.

Handling enquiries on treatments
Record preparation
Treatment management and communications
Managing accounts and appointments
Care plan monitoring

Human-AI

24/7 Live Chat

Capture the attention of 97% of visitors with your 24/7 personalised AI website assistant, supported by a human, turning your website visitors into happy patients.

Expert online enquiry management
Provide comprehensive service information immediately
Appointment and account assistance
Guidance to resources & FAQs
Gain valuable insights for continuous improvement
According to a Harvard Business report, Live Chat leads to a 25% to 95% increase in revenue. *Source: Magellan Solutions

Veterinary

Transcription

Partnering with the world's market-leading transcription software provider, we deliver a real-time intuitive, secure and intelligent transcription solution.

Upload dictations immediately through our mobile phone app
AI-human integrated solution
Delivery directly to your practice management software
Australian and New Zealand based editors to ensure the highest accuracy levels
Priced on a per-line or hourly rate basis depending on the most optimal solution for your practice

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Never Recruit for a Role Again

Staff turnover is a costly problem. Our Staff Continuity Guarantee means if any of your remote staff leave, it's our problem, at no additional cost to you.

Partner with us

When a remote staff member leaves, we handle recruiting and retraining their replacement - saving you time and effort. Forget about spending valuable time and resources on staff turnover.

Effortless Staff Replacement

From day one, we work closely with you to create tailored training materials, ensuring smooth replacements and seamless team growth for each role. We streamline your HR processes, lifting the staff turnover burden off your practice.

30%

Starters Leave in 90 Days

20%

Average Annual Staff Turnover

75%

Cost of Salary to Replace Staff

90%

Turnover Costs Saved with Us

All Benefits

Instant Support at Your Fingertips

Have questions or need recommendations? Our smart AI assistant is ready to assist you—just tap the button to chat!