Staff Turnover is Killing Your Practice!

How Allied Orbit's Staff Continuity Guarantee Can Eliminate This Hidden Cost

Staff turnover is a significant challenge for healthcare practices, particularly in regional areas. The high cost of replacing administrative and office staff, coupled with the disruption to clinic operations, can be overwhelming. Maintaining a stable and proficient workforce is pivotal to achieving sustained success. This blog explores the critical importance of staff continuity, the hidden costs associated with employee turnover, and how partnering with Allied Orbit can lead to substantial savings and long-term stability for your organisation.

The Crucial Role of Staff Continuity

Staff continuity refers to the seamless maintenance of a stable workforce within an organisation. It ensures that key roles, particularly in healthcare administration, are always filled with competent and experienced personnel, minimising disruptions to daily operations. Whether it's managing patient records, scheduling appointments, or handling billing, having a reliable administrative team is essential for delivering consistent service quality and achieving business objectives.

The High Cost of Staff Loss

Employee turnover isn't just about replacing a person; it's about the ripple effects that follow. According to a report by the Australian Human Resources Institute (AHRI), the average cost to replace an employee in Australia can be as high as 75% to 150% of their annual salary. For instance, replacing a mid-level administrative employee with an annual salary of AUD 80,000 can cost an organisation between AUD 60,000 to AUD 120,000 in recruitment, training, and lost productivity alone. High staff turnover in healthcare administration is not just a minor inconvenience; it’s a costly problem that can significantly impact your practice’s bottom line.

Operational Disruptions and Clinic Efficiency

Beyond the financial implications, high staff turnover disrupts clinic operations and negatively affects efficiency. Frequent staff changes can lead to inconsistencies in administrative processes, longer wait times for patients, and a decline in overall clinic performance. A stable administrative workforce is crucial for maintaining high standards of operation and ensuring that patients receive consistent, quality service.

Allied Orbit's Staff Continuity Guarantee: A Solution You Can Rely On

At Allied Orbit, our remote staffing solutions come with a Staff Continuity Guarantee that is designed to mitigate the risks associated with employee turnover. Here's how we make a difference:

  1. Operational Stability: Our guarantee ensures that if a remote hire leaves, we replace them at no charge and ensure the new hire is mostly trained to minimise service interruption. This commitment helps maintain operational stability and reduces the financial impact of turnover.

  2. Access to a Global Talent Pool: Allied Orbit provides access to a diverse range of skilled professionals from around the world. This is particularly beneficial for practices in regional areas, where local talent may be limited. The Healthcare Financial Management Association (HFMA) reported that clinics using remote administrative teams saw a 30% reduction in operating costs, which allowed for better staff retention through improved compensation and working conditions.

  3. Comprehensive Onboarding and Training Support: We provide thorough onboarding support to ensure that new staff members integrate smoothly into your team, maintaining continuity in workflows and company culture.

  4. Ongoing Workforce Management: Beyond just replacements, we assist in remote team management and strategic workforce planning to anticipate and address potential staffing challenges before they impact your business.

Quantifying the Savings: How Much Can You Save?

Let's break down the potential savings your organisation can achieve by leveraging Allied Orbit's Staff Continuity Guarantee:

  • Reduced Recruitment Costs: By minimising the need for extensive recruitment drives, you save on advertising, recruitment agency fees, and the time invested by your HR team. This could result in savings of approximately 20-30% of the total cost associated with hiring each employee, including their salary and related expenses.

  • Minimised Productivity Loss: Our Staff Continuity Guarantee ensures that new hires are 80% trained before they start, significantly reducing the time required for onboarding. This means that the average downtime due to staff turnover, which can cost a business around AUD 5,000 per day, is greatly minimised, saving you substantial amounts in lost productivity.

  • Training and Onboarding Savings: We develop a comprehensive library of training resources for new hires, incorporating the materials and tools you utilise during the onboarding of your first placement. This library includes detailed training manuals, video tutorials, and standardised protocols, all centralised for easy access. By documenting the initial training process and continuously updating materials based on feedback and changes, we ensure a consistent and effective onboarding experience, without disrupting your local team.

  • Enhanced Customer Satisfaction: Consistent staffing ensures that your service quality remains high, leading to better client retention and potentially increased revenue. Happy customers are likely to contribute to a 5-10% growth in repeat business.

Estimated Total Savings: For a mid-sized healthcare practice experiencing an average turnover rate, partnering with Allied Orbit could potentially save between AUD 50,000 to AUD 90,000 annually per role from reduced recruitment costs, minimised productivity loss, and lower training expenses.

Beyond Financial Savings: The Intangible Benefits

While the financial savings are significant, the Staff Continuity Guarantee also offers invaluable intangible benefits:

  • Peace of Mind: Knowing that your business operations are safeguarded against unexpected staff losses allows you to focus on growth and strategic initiatives without constant staffing worries.

  • Reduced Stress: Continuous staffing prevents overburdening existing employees, maintaining high morale and reducing the risk of burnout.

  • Reinforced Company Reputation: Consistent service delivery fosters trust and strengthens your brand reputation in the eyes of patients, third parties, and stakeholders.

Employee turnover is an inevitable challenge, but its impact doesn't have to derail your organisation’s ambitions. Allied Orbit's Staff Continuity Guarantee offers a strategic solution to ensure that your organisation remains resilient, efficient, and poised for success. By significantly reducing the costs and hassles associated with staff loss and providing a dependable framework for workforce stability, we empower you to focus on what you do best—growing your business and serving your clients with excellence.

Ready to experience the benefits of uninterrupted staffing? Contact us today to learn more about how Allied Orbit can safeguard your business against the hidden costs of staff turnover.

About Allied Orbit

Allied Orbit is a leading provider of comprehensive remote staffing solutions, dedicated to empowering businesses with the right talent and ensuring operational continuity. With a commitment to excellence and a focus on client satisfaction, we help organisations navigate the complexities of workforce management in an ever-evolving business landscape.

Sources

  1. Australian Human Resources Institute (AHRI) - Cost of Employee Turnover

  2. NSI Nursing Solutions - Turnover Rate Statistics

  3. Healthcare Financial Management Association (HFMA) - Impact of Remote Administrative Teams

  4. PwC Australia - Disengaged Employees Cost

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