Our Process 

Understanding Your Practice Needs 

We begin with a comprehensive discovery session to conduct a practice needs assessment. During this session, we assess your needs and identify current challenges, potential implications of not addressing those issues, and your desired business operations. Our goal is to explore suitable solutions tailored to your practice, providing virtual healthcare support.  

 Our Responsibilities

1. Conducting the practice needs assessment 

2. Identifying challenges and potential solutions 

3. Providing personalised recommendations and detailed proposal 

Client Responsibilities: 

1. Providing relevant information about current operations and challenges 

2. Participating in discussions to identify desired business operations. 

Selecting the Right Talent for Your Practice 

Our recruitment team conducts an intensive process to headhunt the best candidates, including preliminary interviews, tests, and background checks. This ensures we provide virtual staff recruitment services that meet your specific requirements. 

Our Responsibilities

1. Conducting interviews, tests, and background checks 

2. Presenting the best candidates for selection 

Client Responsibilities

Reviewing and selecting candidates from the presented options within the time required.

Preparing Your Remote Team 

Each staff member completes Allied Orbit's set-up requirements before starting. 

 Our Responsibilities

1. Completing compliance requirements (agreements, training, data protection) 

2. Technical setup and training on required software 

Client Responsibilities

1. Reviewing and approving data protection procedures 

2. Providing any clinic specific software requirements 

Seamless Integration into Your Systems 

Efficient collaboration is essential for remote teams. We help integrate your remote team into your systems, ensuring smooth operations through effective remote team integration. 

Our Responsibilities

1. Setting up secure remote access and coordinating with your IT Manager 

2. Providing collaboration tools and software 

Client Responsibilities

1. Ensuring internal systems are ready for integration 

2. Providing necessary access permissions.

Welcoming Your Remote Team 

We complete an induction process and help train your remote team in their roles, ensuring they are ready to contribute effectively from day one. Our comprehensive virtual team training ensures they can perform their duties efficiently. 

Our Responsibilities

Conducting induction and training for remote team members 

Client Responsibilities

Providing role-specific training materials or requirements 

Continuous Monitoring and Growth 

We provide you with regular performance reports (daily, weekly, and/or monthly) to keep you informed about your remote team’s activities. Our approach to remote team performance includes detailed performance monitoring. 

Our Responsibilities

1. Generating and providing performance reports 

2. Addressing any issues and developing growth strategies 

Client Responsibilities

1. Reviewing performance reports 

2. Providing feedback for continuous improvement.