Our Process
Establishment Phase
-
Understanding Your Practice Needs
We begin with a comprehensive discovery session to conduct a practice needs assessment. During this session, we assess your needs and identify current challenges, potential implications of not addressing those issues, and your desired business operations. Our goal is to explore suitable solutions tailored to your practice, providing virtual healthcare support.
Our Responsibilities
Conducting the practice needs assessment
Identifying challenges and potential solutions
Providing personalised recommendations and detailed proposal
Client Responsibilities:
Providing relevant information about current operations and challenges
Participating in discussions to identify desired business operations.
-
Selecting the Right Talent for Your Practice
Our recruitment team conducts an intensive process to headhunt the best candidates, including preliminary interviews, tests, and background checks. This ensures we provide virtual staff recruitment services that meet your specific requirements.
Our Responsibilities
Conducting interviews, tests, and background checks
Presenting the best candidates for selection
Client Responsibilities
Reviewing and selecting candidates from the presented options within the time required.
-
Preparing Your Remote Team
Each staff member completes Allied Orbit's set-up requirements before starting.
Our Responsibilities
Completing compliance requirements (agreements, training, data protection)
Technical setup and training on required software
Client Responsibilities
Reviewing and approving data protection procedures
Providing any clinic specific software requirements
Onboarding Phase
-
Seamless Integration into Your Systems
Efficient collaboration is essential for remote teams. We help integrate your remote team into your systems, ensuring smooth operations through effective remote team integration.
Our Responsibilities
Setting up secure remote access and coordinating with your IT Manager
Providing collaboration tools and software
Client Responsibilities
Ensuring internal systems are ready for integration
Providing necessary access permissions.
-
Welcoming Your Remote Team
We complete an induction process and help train your remote team in their roles, ensuring they are ready to contribute effectively from day one. Our comprehensive virtual team training ensures they can perform their duties efficiently.
Our Responsibilities
Conducting induction and training for remote team members
Client Responsibilities
Providing role-specific training materials or requirements
Performance Phase
-
Continuous Monitoring and Growth
We provide you with regular performance reports (daily, weekly, and/or monthly) to keep you informed about your remote team’s activities. Our approach to remote team performance includes detailed performance monitoring.
Our Responsibilities
Generating and providing performance reports
Addressing any issues and developing growth strategies
Client Responsibilities
Reviewing performance reports
Providing feedback for continuous improvement.
Partner with Us for a Streamlined Practice
Our process is designed to provide you with the support you need to enhance your practice’s efficiency and patient care. Contact us today to learn more about how we can help your practice thrive.